Refund Policy

If you have not used any paid feature within 7 days of payment, you get a full refund. If you have already used paid features, we refund the unused days as described below.

Monthly auto-renewal can be cancelled at any time in My page; you keep access until the end of the paid period.

For a refund of the remaining period, contact us. We refund the amount paid minus the days used (amount ÷ 30 × days used) and a 10% cancellation fee.

Travel Pass orders are sold by Paddle.com as Merchant of Record, and Paddle handles refunds. If you have not used the pass within 7 days of purchase, you can get a full refund.

Request a refund via the link in your Paddle receipt email (or at paddle.net), or contact us and we will ask Paddle to refund you. Refunds are returned to your original payment method.

If you cannot use a Paid Service for 4 or more consecutive hours due to our fault, we extend your period or refund the corresponding amount, with no cancellation fee.

Periods granted by access codes are free and are not refundable.

Refunds go back to the original payment method. Card refunds may take 3–7 business days depending on your card issuer. We process requests within 3 business days.

Contact: hks.han666@gmail.com / 010-6705-5683 — please include your sign-in account (Kakao, Naver or Google) and the payment date.

Effective from 2026-11-04. This is an English translation; the Korean original prevails.